Safer Communities


Wingecarribee Shire Council is committed to providing a safe community for its residents and visitors.

Council engages in a number of activities and initiatives.

Emergency Information

For providing GPS co-ordinates in an emergency we strongly urge smartphone owners to install and use Emergency+

Emergency Contact Numbers 

Emergency Services - Police, Ambulance & Fire Brigade

Telephone: 000

Mobile: 112  

Hearing or Speech Impairment: 106


1800 Respect 24/7

Telephone: 1800 737 732

Chat Online:

Aboriginal DFV Hotline 24/7

Telephone: 1800 019 123

AIDER Service

Telephone: 02 8741 4955


Bowral Hospital

Telephone: 02 4861 0200                 


Address:    97-103 Bowral St, Bowral

Child Protection Helpline

Telephone: 132 111


Crime Stoppers

Telephone: 1800 333 000


Endeavour Energy

Telephone: 131 003 - Emergencies

                     133 718 - Enquires


Fire and Rescue NSW

Telephone: 02 9265 2999 


Kids Help Line 24/7

Telephone: 1800 551 800

Webchat Counselling:

Men's Line

Telephone: 1300 789 978

MensLine Online Counselling


Men's Referral Service 24/7

Telephone: 1300 766 491

Live Chat:

NSW DV Line 24/7

Telephone: 1800 656 463

NSW Rape Crisis

Telephone: 1800 424 017

NSW Road Closures

Telephone: 132 701


Poisons Information Hotline

Telephone: 131 126


Police Assistance Line

Telephone: 131 444


Police Force Community Portal


Telephone: 02 4868 5500

                    1800 679 737 - Bushfire Information Line



Sexual Assault Counselling Aust

Telephone: 1800 211 028  

Southern Highlands Police Station

Telephone:  02 4869 7899

TIS - Need An Interpreter?

Telephone: 131 450

Weather Warnings

Telephone: 02 9296 155



Telephone: 1300 094 737


Wingecarribee Animal Shelter

Telephone: 02 4868 1520

Women’s Domestic Violence Court Advocacy Services

Telephone: 1800 938 227


Bushfire Emergency Information

If you see smoke and there's no fire truck or firefighters, call Triple Zero.

The Rural Fire Service Bushfire Information Hotline

Telephone: 1800 NSW RFS (1800 679 737)


Do not call Wingecarribee Shire Council for bushfire information.

Follow your bushfire survival plan and remember leaving early is your safest option. 

Fires Near Me App

Download NSW Rural Fire Services fires near me NSW mobile app for real time updates on fires in the local area. 

Ambulance Service of NSW

Telephone: 000


Bowral Hospital

Telephone: 02 4868 0200


Emergency Contacts

In case of an emergency (fire, police, ambulance) dial: 000

Emergency for Hearing & Speech Impaired

In case of an emergency (fire, police, ambulance) dial: 106

People who are deaf or hearing impaired can call emergency services through the National Relay Service: TTY users dial 106.

National Emergency Message Broadcaster

ABC Radio Illawarra: 97.3

Listen Live:

NSW Department of Primary Industries (Animals)

The safety of your pets is your responsibility.

To request emergency assistance telephone the Bushfire Information Hotline: 1800 679 737


NSW Police

Telephone:  000


NSW Rural Fire Service

In an emergency dial: 000

Bushfire Information Hotline: 1800 679 737


Weather Warnings - Bureau of Meteorology


Bushfire Neighbourhood Safer Place

A Neighbourhood Safer place is designed to be a place of last resort in bush fire emergencies only. 

Below is a map of the Neighbourhood Safer Places located at Council Halls or Parks.

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Below is a full list of Neighbourhood Safer places in the Wingecarribee Shire.

Balmoral Rural Fire Station

Location: Railway Parade, Balmoral

Facebook: Balmoral Village NSW Rural Fire Brigade

Berrima Reserve

Location: Corner of Old Hume Highway and Market Place, Berrima

Bowral CBD

Location: Bong Bong Road, Bowral

Bundanoon Oval

Location: Erith Street, Bundanoon

Bunnings Car Park

Location:  Tyree Place, Braemar

Casburn Park

Location: Railway Parade, Wingello

Coles Express Suttons Forest Service Stations (North and South)

Location: Hume Highway, Sutton Forest

Colo Vale Community Hall

Location: 28 Railway Avenue, Colo Vale


Exeter Oval

Location: Exeter Road, Exeter

Gantry Place, Willow Vale

Location: Gantry Place, Willow Vale

Hill Top RFS Station

Location:  West Parade, Hill Top

Facebook: Hill Top RFS

Lackey Oval

Location: Lackey Road, Moss Vale

Loseby Park

Location: Corner of Sheffield Road and Park Road, Bowral

Penrose Rural Fire Station

Location: Crn Kareela Road & Penrose Forest Road, Penrose

Roberston Community Centre

Location: Caalong Street, Robertson

Welby Hall

Location: Currockbilly Street, Welby

Winifred Reserve

Location: Regent Street, Mittagong

Yerrinbool RFS Station

Location: Everest Street, Yerrinbool

Facebook: Yerrinbool RFS Station

  • Your safest option will always be to leave early.
  • People with special needs, such as the elderly and people with a disability, should always leave before the threat of bush fire.
  • If it is unsafe to leave the area or stay and defend your property, and the path is clear, you should move to your pre-identified Neighbourhood Safer Place, or other safer location, prior to the impact of a bush fire.
  • Be aware that when you are travelling to your Neighbourhood Safer Place there may be heavy smoke and poor visibility.
  • It is important that you are familiar with the area. Gather at the Neighbourhood Safer Place location and remain there until the bush fire threat has passed.
  • The conditions at the Neighbourhood Safer Place may be uncomfortable and you may be affected by heat, smoke and embers.
  • Water, toilets and food may not be available at the Neighbourhood Safer Place and emergency service personnel may not be present.
  • Neighbourhood Safer Places are not intended for pets and livestock.

For further information on Neighbourhood Safer Places visit the NSW Rural Fire Service website

Alcohol Free Zones

The Services and Infrastructure Committee of Wingecarribee Shire Council, at their meeting on 22 November 2018, declared the following streets and car parks as Alcohol Free Zones for a further three-year period between December 2018 and December 2022:

Moss Vale

  • Argyle Street (Waite Street to Valetta Street)
  • Clarence Street
  • Kirkham Street (Argyle Street to Elizabeth Street)
  • Valetta Street (Argyle Street to Elizabeth Street)
  • Elizabeth Street (Kirkham Street to Valetta Street)
  • Tuckerbag Car Park
  • Elizabeth Street Car Park
  • Kirkham Street Car Park


  • Bong Bong Street (Bowral Street to Bundaroo Street)
  • Bendooley Street (Bowral Street to Bundaroo Street)
  • Station Street (Bowral Street to Bundaroo Street)
  • Bowral Street (Bendooley Street to Station Street)
  • Banyette Street
  • Boolwey Street (Bendooley Street to Station Street)
  • Wingecarribee Street (Bendooley Street to Station Street)
  • Merrigang Street (Bendooley Street to Station Street)
  • Bundaroo Street (Bendooley Street to Station Street)
  • Wattle Lane
  • Argyle Lane
  • Lamond Lane
  • Oxley Mall Car Park
  • Woolworths Car Park
  • Cinema Car Park
  • Merrigang Street Car Park
  • Banyette Street Car Park  


  • Main Street (Pioneer Street to Albion Street)
  • Bowral Road (Main Street to Pioneer Street)
  • Pioneer Street (Main Street to Bowral Road)
  • Memorial Hall Car Park
  • Main Street Car Park

This is the maximum period allowed under the Local Government Act (1993) although the Alcohol Free Zones can be re-established every three years.

Time Restricted Parks and Reserves 

The Council has also resolved to prohibit the consumption of alcohol between 9pm and 6am in the following parks and reserves (noting that the Police can enforce this type of Council signage under Sec 632 of the Local Government Act 1993 – Acting contrary to notices erected by councils):


  • Corbett Gardens
  • Memorial Park
  • Loseby Park
  • Settlers Park
  • Cherry Tree Walk



  • Lake Alexandra
  • Ironmines Oval
  • Winifred West Park


Moss Vale

  • Leighton Gardens
  • Bevan Badgery Park
  • Rotoract Park



The declaration of these Zones reflects concern that there is anti-social and irresponsible behaviour arising from the consumption of alcohol on the streets and car parks listed.

Alcohol Free Zones

The Alcohol Free Zones will be operational from December 2018 - December 2022 and/or when the Alcohol Free Zone locations are adequately signposted 

Refer to the attached documents below for Alcohol Free Zones and Alcohol Prohibited Zones in each of the main towns:

WSC Bowral Alcohol Free Alcohol Prohibited Zones(PDF, 3MB)

WSC Mittagong Alcohol Free Zones(PDF, 3MB)

WSC Moss Vale Alcohol Free Zones(PDF, 3MB)

WSC Declaration Zones for Public Display(PDF, 10KB)

Community Safety
Wingecarribee Community Safety Committee

Council works in partnership with the Hume Area Command, local business chambers and community representatives to monitor and plan for community safety through the Wingecarribee Community Safety Committee. 

Further information on this committee can be found below:

Wingecarribee Community Safety Committee Terms of Reference(PDF, 313KB)

Southern Highlands Domestic Violence Forum 

The Southern Highlands Domestic Violence Forum aims to raise awareness of what constitutes domestic and family violence and to reduce the incidence of violence, abuse and anti-social behaviour in the Southern Highlands by spreading the message of ‘RESPECT’. The forum also promotes local services available to provide support and assistance to those impacted by domestic violence.

For further information about services available to those experiencing any form of domestic and family violence, please download the below;

Wingecarribee Domestic and Family Violence Service Brochure(PDF, 3MB)

Wingecarribee Community Safety Plan

Wingecarribee Shire Council has an adopted Community Safety Plan. 

The Plan has been developed using information gathered from a Community Safety Survey and local crime statistics and has been prepared in consultation with the Wingecarribee Community Safety Committee and the Hume Area Command.

The plan identifies four key community safety issues for the community and details how Council will work with relevant stakeholders to respond to and enhance community safety in the Wingecarribee Shire.

The plan can be viewed below: 

Wingecarribee Community Safety Plan

Love Bites

LOVE BiTES aims to provide young people with a safe environment to examine, discuss and explore respectful relationships. All Love Bites programming takes a strength-based approach and views young people as active participants who are able to make choices for themselves and their relationships when supported with information and opportunity for skill development.

LOVE BiTES education is focused on three critical areas for learning:

  • Knowledge: youth-led collaborative learning
  • Attitudes: critical thinking and decision-making and
  • Behaviours: problem solving and communication skills

The overall aims of the programming are to equip young people with the knowledge needed to have respectful relationships, encourage and develop their skills in critical thinking and assist them in being able to problem solve and communicate effectively. When equipped in these areas, NAPCAN believes that young people can make the right choices for themselves and their relationships that are free from violence and abuse.

Wingecarribee Shire Council plays the lead role in coordinating Love Bites programs across the LGA to ensure that the program is consistent and professionally presented. This also supports the feedback requirements of NAPCAN to have the program regularly reported against for continual improvement.