Planning Information Services

Find answers relating to your Residential Development
Use our DAISY development application tool to answer questions related to General Planning or Residential Developments.
Answer my questions now

We suggest seeking guidance when you're in the planning phase of your project. Council can offer planning information or you can also seek this from an independent development expert.

Please note: This service does not relate to current development applications that are already in Council.

General Planning Assistance

The Duty Planner can assist with providing details around:

Development planning council's and policies that affect your property
Whether you will require formal approval for your proposal or if it does not require consent.
What particular building controls apply to your property (e.g. your property is Heritage listed or located in a Heritage area) and the process for applying for approval to carry out building works.

Please be aware that the Duty Planner is only able to provide general advice and cannot provide:

Advice that is site-specific
Provide advice on whether the proposal would be approved or refused.

What Free Planning Information Services do Council offer and when?

Duty Planner
Duty Development Engineer
Duty Accredited Certifier

Duty Planner:	Tuesday 8:30 am - 12:30 pm
	Thursday 8:30 am - 12:30 pm
Duty Development Engineer:	Thursday 8:30 am - 10:30 am
Duty Certifier:	Wednesday 2:00 pm - 4:00 pm

The Duty Planner / Duty Development Engineer / Duty Accredited Certifier services are designed to provide preliminary information on planning, engineering and building related enquiries associated with properties.

All appointments are for a maximum of 15 minutes and the Duty Planner Booking form contains questions to ensure that your inquiry is efficiently directed. To allow for our preparation booking close 24 hours before.

Does your Duty Planner enquiry relate to a current Development Application?

Please note that our Planning Information Service enquiries can not be regarding Current Development Applications (DAs) already lodged with Council. You can get an update on the process of your Development Application via our DA Tracker.