Emergency Contacts

disaster agencies-rfs

In life-threatening emergencies, or for urgent help from Police, Fire or Ambulance services, call 000 (Triple Zero).

If you answer YES to any of the below questions, you must call 000.
  • Is someone seriously injured or in need of urgent medical help?
  • Is your life or property being threatened?
  • Have you just witnessed a serious accident or crime?
What to do when you call Triple Zero (000)
  • Do you want Police, Fire or Ambulance?
  • Stay calm, don't shout, speak slowly and clearly
  • Tell the operator exactly where to come. Give an address or location
  • Stay focused, stay relevant and most importantly stay on the line.
If you are deaf or have a speech or hearing impairment call (106)
  • This is a Text Emergency Call, not SMS
  • You can call from teletypewriters
  • Tell the operator which service you need and where.

You can find more information on the Triple Zero website.

Key contacts and information


For Emergencies

000. 112 from a mobile



Southern Highlands Police Station

Phone: 4869 7899
Address: 67 Elizabeth Street, Moss Vale, NSW 2577

Crime Stoppers

Phone: 1800 333 000

Police Non Emergencies

Phone: 131 444

Fire and Rescue NSW

Fire and Rescue NSW is the State Government agency responsible for the provision of fire, rescue and hazmat services in cities and towns across NSW.

Bowral Fire Station

Phone: 4824 7234
Address: 16 Merrigang Street, Bowral, NSW, 2576

Mittagong Fire Station

Phone: 4871 1002
Address: 10 Bowral Road, Mittagong, NSW 2575

Moss Vale Fire Station

Phone: 4824 7285
Address: 64 Elizabeth Street, Moss Vale, NSW 2576

Bundanoon Fire Station

Phone: 4824 7242
Address: 15 Anzac Parade, Bundanoon, NSW 2578

Ambulance Service

When to call for an ambulance

In urgent medical situations it is important that you call Triple Zero (000) for an ambulance, do not panic or drive to hospital yourself. People driving themselves to hospital have often been in accidents risking further injury to themselves and others.

Paramedics are highly trained health professionals. They bring modern emergency and resuscitation equipment to the patient and commence lifesaving treatment at the scene as well as continuing this on the way to hospital.

Hospitals in the Area

Bowral & District Hospital
97-103 Bowral Street

Phone: + 61 2 4861 0200
Fax: +61 2 4861 4511


NSW State Emergency Service (SES)

SES volunteers are trained to prepare and assist the community in the areas of:
  • Flood and storm response
  • General rescue
  • Flood boat rescue
  • Land search
  • Operations, community engagement, catering and administration.

For assistance during a flood, tsunami or storms contact SES on 132 500.


Bushfire - NSW Rural Fire Service

For Emergencies

000. 112 from a mobile

Bushfire Infomation Hotline

For accurate and up-to-date information about bushfires contact:

The Rural Fire Service Bushfire Information Hotline

Telephone: 1800 NSW RFS (1800 679 737)

Website: www.rfs.nsw.gov.au/fire-information

Do not call Wingecarribee Shire Council for bushfire information.

Follow your bushfire survival plan and remember leaving early is your safest option. 

Rural Fire Service

Fighting fires and protecting the community from emergencies is the most visible aspect of the RFS role. However, the Service has many responsibilities as the leading agency for bush fire management and mitigation in NSW.


Southern Highlands RFS

Phone: 4868 5500

Fires Near Me App

Download NSW Rural Fire Service's Fires Near Me NSW Mobile App for real time updates on Fires in the local area. 

Social Media Updates

Like NSW Rural Fire Service on Facebook

Like RFS Southern Highlands Team on Facebook

Follow NSW Rural Fire Service on Twitter

Like Wingecarribee Shire Council on Facebook

Emergency Updates

Official Broadcaster

ABC Illawarra 97.3


2st Bowral 102.9


Highland FM 107.1


Power FM 94.9

Roads and Traffic

Road Closures


Endeavour Energy


Phone: 131 003


Phone: 133 718

Current and future power outages



Additional Support

TTY Users

Phone: 1800 555 677 then 1800 679 737

Translated Fact Sheets


National Emergency Message Broadcaster

ABC Radio Illawarra: 97.3 FM

Listen Live: https://www.abc.net.au/listen/live/illawarra

Weather Warnings - Bureau of Meteorology