All development applications, modification applications and review applications are required to be submitted online via the NSW Planning Portal.
This follows a mandate by the NSW Government for Councils to use the NSW Planning Portal.
How to lodge your application on the NSW Planning Portal
1. Review the Development-Application-Checklist-Small-Scale-Residential-Developments.pdf(PDF, 280KB) (If applicable).
2. Register or Login: Access the NSW Planning Portal and either login to your account or refer to Register for a Planning Portal account guide to create an account.
3. Enter your development proposal and application details: Enter the application details in the portal using the Submit a Development Application Online guide and upload all required documents as separate files. The required documents are detailed within the DA Checklist and Applicant Declaration.
4. Application Review: Once an application is submitted through the NSW Planning Portal, Council will undertake a review of the application. Council will make a decision to accept the application, request additional information or return the application. Should additional information be required, you will receive an email via the NSW Planning Portal outlining the required information.
What Happens Next?
Fee Quote and Payment: If the application documentation is in order, A fee quote will be calculated by Council and provided to the applicant via the Planning Portal. (Note: If the nominated payee on the NSW Planning Portal differs from the applicant details an email with a copy of the fee quote will also be sent to the Payee email address.) The fee can be paid in person at Council, over the phone with Council's Customer Experience Team or by mail. Applications are not legally lodged until the fees have been paid in full.
Application lodgement: Once payment of the fee is paid, the application will be formally lodged, a tax invoice/receipt will be emailed to the applicant or payee, and the application will be allocated to an Assessment Officer.
Track your applications progress: The progress of the application can then be tracked on Council’s DA Tracker, where the name and phone number of the assessment officer will be available.
If you have difficulties logging in to the NSW Planning Portal or registering your NSW Planning Portal account, refer to the NSW Government‘s FAQ web page, call Service NSW on 1300 305 695 or email email@example.com.
Frequently Asked Questions
How do I relodge my returned application?
For DAs which have been returned to the applicant due to insufficient information, the Planning Portal provides the option to create a copy of your DA allowing you to relodge a new application including the additional documentation with ease.
My property address is not appearing in the Planning Portal?
If you have entered your address in the search box and it is not appearing, select the tick box next to ‘Address did not display?’ and re-type your address then select next and it should appear.
I don‘t have access to a personal computer, where can I lodge my application?
Council‘s library offers free computer services for the community. Find more information on Council‘s library services and opening hours here.