Council's online payment service (BPoint) is currently unavailable and therefore you will be unable to make an online payment to your rates, water & sewerage or sundry debtor account. We have notified our provider and will provide an update as soon as a resolution time-frame is available.
Council aims to deliver programs and services with a strong customer experience focus. Our staff are committed to being open, honest, fair, and accountable in all our dealings with Customers and strive to provide timely, efficient, and consistent services.
Our Customer Experience Standards and Charter outline guidelines and service level agreements we will use to deliver professional, reliable, and consistent customer experiences that meet your expectations.