We're aware of reports about discoloured water within the Council’s water network and are prioritising the issue.
Council aims to deliver programs and services with a strong customer experience focus. Our staff are committed to being open, honest, fair, and accountable in all our dealings with Customers and strive to provide timely, efficient, and consistent services.
Our Customer Experience Standards and Charter outline guidelines and service level agreements we will use to deliver professional, reliable, and consistent customer experiences that meet your expectations.