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Council Rates & Payments

rates and payments

As a precaution to slow the potential spread of the COVID-19 virus, Wingecarribee Shire Council will temporarily close its Civic Centre as of 4.30pm Wednesday 25 March 2020. All payments can be made by cheque or via credit card over the phone.


This page provides information on methods of payment for:


  • Council rates
  • Water and sewerage charges
  • Sundry debtor
  • Tax invoices
  • Land re-categorisation
  • Infringement notices


As well as information on:


  • Payment Arrangements
  • Financial Hardship
  • Concessions
  • Exemptions

As a community we’re currently facing a challenging and difficult time. We understand that there’s a heightened level of anxiety for some, particularly about financial hardship. We would like to assure all members of our community that we are working on a range of strategies that are aimed at assisting residents and business during this time. These strategies will be shared with the community once they have been confirmed.   In the meantime, we have suspended debt recovery actions and will not be pursuing outstanding rates and charges until our community has recovered from the current pandemic.  If you would like to discuss your own circumstances with a staff member, please contact our Revenue team on 4868 0888.   This is a rapidly evolving situation for us all and we appreciate your patience and understanding as we work through this together.


Methods of Payment


Online Payments


Online payments can be made for:


  • Land Rates
  • Water & Sewerage Accounts
  • Sundry Debtors


Please DO NOT ever send us credit card details via Email as this is not secure.

Payment Methods

Payments made using this facility attract a service fee of 0.78%

Pay my Water & Sewerage Notice

Pay my Rates Notice

Pay my Sundry Debtor Tax Invoice

Direct Debit


Payments can be made automatically through your nominated bank account. 


Please contact Council’s Revenue Section on 02 4868 0888 for further details.

 

A separate Direct Debit Request form must be completed for:


  1. Rates account
  2. Water & Sewerage account.

 

pdfDirect Debit Request Service Agreement (PDF, 158kB)


pdfDirect Debit Request - Rates Account Form (PDF, 84kB)

Options are for monthly, quarterly or annual Payments

 

pdfDirect Debit Request - Water & Sewerage Account Form (PDF, 84kB)

Options are for monthly or Due Date of Account payments


Credit Card


Council accepts credit card payments via on-line Payments or phone 1300 138 795.


Please note: A service fee applies to all credit card payments. Please refer to the Council's fees and charges for current rates. 


BPay


You can pay your rates directly from your account using Bpay. 


Please contact your financial institution to pay from your nominated account. 


BPay details can be found on your current notice. 


Council only accepts debit card payments through BPay.


Cheque


Mail cheques to:


Wingecarribee Shire Council

Post Office Box 141

Moss Vale NSW 2577


Australia Post


Present your notice and payment at any Australia Post outlet.


Infringement Notices


Payment of Infringement Notices are to be made through the Revenue NSW website:

linkRevenue NSW Fines 

Payment Arrangement, financial hardship and concessions
Agreement to Make Regular Payments


Council appreciates the fact that circumstances can prevent people paying rate instalments or water and sewerage charges by the due date.


For this reason we are prepared to accept regular payments, provided the account is settled within 12 months.

Water Rebate Allowance - Home Haemodialysis

Council has approved an increase in the water rebate allowance provided to residents who are currently undergoing Home Haemodialysis treatment.


The annual allowance has been increased from 52 kl to 235 kl.


To apply for this water rebate allowance, residents are asked to provide written confirmation of the following:


  • That the patient is responsible for the water usage charges or is a family member of the property owner.
  • The estimated water usage required for treatment.
  • The name of the patient using the dialysis machine.
  • The date the patient commence residing at the property.
  • A letter of confirmation from the patients' doctor or dialysis unit.

This letter should be returned to Council via email, via post or in person.
Application for Exemption from Rates


There are some parcels of land that are exempt from rates and charges. These include parcels of land within a national park and land that belongs to, for example, a religious body or school.


Unless you meet the exemption criteria outlined in the Local Government Act, you cannot be exempt from paying rates.


pdfApplication for Exemption from Rates (PDF, 142kB)


Application for Change of Categorisation of Land for Rating Purposes


Re-categorisation of land (with the exception of farmland) for rating purposes only:


pdfApplication for Change of Categorisation of Land for Rating Purposes  (PDF, 128kB)

 

Categorisation of land as Farmland for rating purposes only:


Application for Categorisation of Land as Farmland RatingApplication for Categorisation of Land as Farmland Rating (PDF, 72kB)


Pensioner Concession


Under State Legislation some pensioners are eligible for mandatory concessions.


Information about applying for a pensioner concession (PDF, 48kB)


Pensioner Concession Application Form (PDF, 66kB)


When applying for a pensioner concession please attach a photocopy of your current Pensioner Concession Card.


Hardship Rate Relief


This form is to be completed by property owners wishing to apply for Hardship Rate Relief:


Financial Hardship Application - Rates Charges (PDF, 84kB)


Before making an application you should carefully read the conditions set out in the form.


If you need more information please contact Council on 02 4868 0888.

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Last Updated: March 30th, 2020
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