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Council Rates & Payments

rates and payments

This page provides information on methods of payment for:

  • Council rates
  • Water and sewerage charges
  • Sundry debtor
  • Tax invoices
  • Land re-categorisation
  • Infringement notices

As well as information on:

  • Payment Arrangements
  • Financial Hardship
  • Concessions
  • Exemptions

Methods of Payment

Online Payments

Online payments can be made for:

  • Land Rates
  • Water & Sewerage Accounts
  • Sundry Debtors

Please DO NOT ever send us credit card details via Email as this is not secure.

Direct Debit

Payments can be made automatically through your nominated bank account. 

Please contact Council’s Revenue Section on 02 4868 0888 for further details.


A separate Direct Debit Request form must be completed for:

  1. Rates account
  2. Water & Sewerage account.


pdfDirect Debit Request Service Agreement (PDF, 198kB)

pdfDirect Debit Request - Rates Account Form (PDF, 84kB)

Options are for monthly, quarterly or annual Payments


pdfDirect Debit Request - Water & Sewerage Account Form (PDF, 84kB)

Options are for monthly or Due Date of Account payments

Credit Card

Credit card payments can be made through the EFTPOS facilities at the Civic Centre. In addition Council accepts credit card payments via on-line Payments or phone 1300 138 795.

Please note: A service fee applies to all credit card payments. Please refer to the Council's fees and charges for current rates. 


You can pay your rates directly from your account using Bpay. 

Please contact your financial institution to pay from your nominated account. 

BPay details can be found on your current notice. 

Council only accepts debit card payments through BPay.


Mail cheques to:

Wingecarribee Shire Council

Post Office Box 141

Moss Vale NSW 2577

In Person

Payments can be made to the cashier at:

Civic Centre, 

Elizabeth Street, 

Moss Vale NSW 2577

Please present your notice and payment. 

Credit card payments made over the counter attract a service fee of 1.00%.

Australia Post

Present your notice and payment at any Australia Post outlet.

Infringement Notices

Payment of Infringement Notices are to be made through the Revenue NSW website:

linkRevenue NSW Fines 

Payment Arrangement, Financial Hardship & Concessions

Agreement to Make Regular Payments

Council appreciates the fact that circumstances can prevent people paying rate instalments or water and sewerage charges by the due date. 

For this reason we are prepared to accept regular payments, provided the account is settled within 12 months.

Hardship Rate Relief

This form is to be completed by property owners wishing to apply for Hardship Rate Relief:

pdfFinancial Hardship Application - Rates Charges  (PDF, 84kB)

Pensioner Concession

Under State Legislation some pensioners are eligible for mandatory concessions. 

When applying for a pensioner concession please attach a photocopy of your current Pensioner Concession Card.

PDFInformation about applying for a pensioner concession (PDF, 48kB)
PDFPensioner Concession Application Form (PDF, 66kB)


Water Rebate Allowance - Home Haemodialysis

Council has approved an increase in the water rebate allowance provided to residents who are currently undergoing Home Haemodialysis treatment.

The annual allowance has been increased from 52 kl to 235 kl.

To apply for this water rebate allowance, residents are asked to provide written confirmation of the following:

  • That the patient is responsible for the water usage charges or is a family member of the property owner.
  • The estimated water usage required for treatment.
  • The name of the patient using the dialysis machine.
  • The date the patient commence residing at the property.
  • A letter of confirmation from the patients' doctor or dialysis unit.

This letter should be returned to Council via email, via post or in person.

Application for Exemption from Rates

There are some parcels of land that are exempt from rates and charges. These include parcels of land within a national park and land that belongs to, for example, a religious body or school.

Unless you meet the exemption criteria outlined in the Local Government Act, you cannot be exempt from paying rates.

pdfApplication for Exemption from Rates (PDF, 142kB)

Application for Change of Categorisation of Land for Rating Purposes

Re-categorisation of land (with the exception of farmland) for rating purposes only:

pdfApplication for Change of Categorisation of Land for Rating Purposes  (PDF, 128kB)


Categorisation of land as Farmland for rating purposes only:

Application for Categorisation of Land as Farmland RatingApplication for Categorisation of Land as Farmland Rating (PDF, 72kB)

Last Updated: August 28th, 2019
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