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Council Rates & Payments

rates and payments

This page provides information on methods of payment for:

  • Council rates
  • Water and sewerage charges
  • Sundry debtor
  • Tax invoices
  • Land re-categorisation
  • Infringement notices

As well as information on:

  • Payment Arrangements
  • Financial Hardship
  • Concessions
  • Exemptions

Council's COVID-19 Financial Support Package

Highland residents and businesses impacted by the COVID-19 (Coronavirus) pandemic will be able to put off paying their rates for the next six months under a financial support package announced by Council today.

The rates deferral for businesses and residents is part of an estimated $700,000 suite of measures announced by Mayor Duncan Gair and General Manager Ann Prendergast.

Click here to read more about Council's Financial support package

DownloadFinancial support package Flyer

DownloadRates and Charges Deferral Application (COVID-19)

Please Note: Where individuals privately manage the rental of their property or are self employed please contact Councils Revenue Team on 02 4868 0888.

Methods of Payment

Online Payments

Online payments can be made for:

  • Land Rates
  • Water & Sewerage Accounts
  • Sundry Debtors

Please DO NOT ever send us credit card details via Email as this is not secure.

Direct Debit

Payments can be made automatically through your nominated bank account. 

Please contact Council’s Revenue Section on 02 4868 0888 for further details.


A separate Direct Debit Request form must be completed for:

  1. Rates account
  2. Water & Sewerage account.


pdfDirect Debit Request Service Agreement (PDF, 158kB)

pdfDirect Debit Request - Rates Account Form (PDF, 84kB)

Options are for monthly, quarterly or annual Payments


pdfDirect Debit Request - Water & Sewerage Account Form (PDF, 84kB)

Options are for monthly or Due Date of Account payments

Credit Card

Council accepts credit card payments via on-line Payments or phone 1300 138 795.

Please note: A service fee applies to all credit card payments. Please refer to the Council's fees and charges for current rates. 


You can pay your rates directly from your account using Bpay. 

Please contact your financial institution to pay from your nominated account. 

BPay details can be found on your current notice. 

Council only accepts debit card payments through BPay.


Mail cheques to:

Wingecarribee Shire Council

Post Office Box 141

Moss Vale NSW 2577

Australia Post

Present your notice and payment at any Australia Post outlet.

Infringement Notices

Payment of Infringement Notices are to be made through the Revenue NSW website:

linkRevenue NSW Fines 

Payment Arrangement, financial hardship and concessions

Agreement to Make Regular Payments

Council appreciates the fact that circumstances can prevent people paying rate instalments or water and sewerage charges by the due date.

For this reason we are prepared to accept regular payments, provided the account is settled within 12 months.

Water Rebate Allowance - Home Haemodialysis

Council has approved an increase in the water rebate allowance provided to residents who are currently undergoing Home Haemodialysis treatment.

The annual allowance has been increased from 52 kl to 235 kl.

To apply for this water rebate allowance, residents are asked to provide written confirmation of the following:

  • That the patient is responsible for the water usage charges or is a family member of the property owner.
  • The estimated water usage required for treatment.
  • The name of the patient using the dialysis machine.
  • The date the patient commence residing at the property.
  • A letter of confirmation from the patients' doctor or dialysis unit.

This letter should be returned to Council via email, via post or in person.

Application for Exemption from Rates

There are some parcels of land that are exempt from rates and charges. These include parcels of land within a national park and land that belongs to, for example, a religious body or school.

Unless you meet the exemption criteria outlined in the Local Government Act, you cannot be exempt from paying rates.

pdfApplication for Exemption from Rates (PDF, 142kB)

Application for Change of Categorisation of Land for Rating Purposes

Re-categorisation of land (with the exception of farmland) for rating purposes only:

pdfApplication for Change of Categorisation of Land for Rating Purposes  (PDF, 128kB)


Categorisation of land as Farmland for rating purposes only:

Application for Categorisation of Land as Farmland RatingApplication for Categorisation of Land as Farmland Rating (PDF, 72kB)

Pensioner Concession

Under State Legislation some pensioners are eligible for mandatory concessions.

Information about applying for a pensioner concession (PDF, 48kB)

Pensioner Concession Application Form (PDF, 66kB)

When applying for a pensioner concession please attach a photocopy of your current Pensioner Concession Card.

Hardship Rate Relief

This form is to be completed by property owners wishing to apply for Hardship Rate Relief:

Financial Hardship Application - Rates Charges (PDF, 84kB)

Before making an application you should carefully read the conditions set out in the form.

If you need more information please contact Council on 02 4868 0888.

F=Guide to Council RatesSpecial Rate VariationDrought Rate Relief
Change of Address NotificationeBillingFees and Charges

Last Updated: August 21st, 2020
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