Accessibility & Disability

Disability Inclusion Action Plan

Council has developed a Disability Inclusion Action Plan (DIAP) as a significant step towards meeting its obligations to people with a disability, under the Disability Inclusion Act 2014 (NSW) and provisions of the NSW Local Government Act, 1993.

The Plan commenced on 1 July 2017 and finishes on 30 June 2021. It is for everyone with disability, their families, carers, friends and the whole community. 

The Disability Inclusion Action Plan 2017 – 2021 represents Council’s commitment to people with disability and our actions for improving opportunity and accessibility.

It outlines our plans, over the course of the next four years, designed to remove barriers and make our Shire an even more inclusive destination and place to live for people with disability.

Disability Inclusion Action Plan 2017 - 2021

The Action Plan sets out a vision across four key focus areas:

  • Attitudes and Behaviours
  • Liveable Communities
  • Employment
  • Systems and Processes 

Accessible Parking and the Mobility Parking Scheme

Accessible parking spaces are provided for people with disabilities who require extra space to exit or enter their vehicles or require close proximity to certain places due to mobility problems.

The Mobility Parking Scheme (MPS) provides parking concessions to people with mobility disabilities. Roads and Maritime Services issues a licence-style card that includes your photo and other security features to protect the integrity of the scheme.  To park in accessible parking bays you must hold a mobility permit.

A mobility disability is defined by legislation as:

  • Someone who is unable to walk due to the permanent or temporary loss of use of one or both legs or other permanent medical or physical condition;
  • Someone whose physical condition is detrimentally affected as a result of walking 100 metres;
  • Someone who requires the use of crutches, a walking frame, callipers, scooter, wheelchair or similar mobility aid.

MPS permits are also available to people who are permanently blind.

Permits can be issued to people three years of age and above.

There are three types of permits available under the NSW MPS:

  • Individual (blue card) - issued for five years to eligible people whose disability is permanent
  • Temporary (red card) - issued for up to six months to eligible people whose disability is temporary. Temporary permits may be renewed for up to another six months (providing twelve months in total).
  • Organisation (green card) - issued to organisations that provide transport to people who meet the MPS eligibility requirements. Organisation permits can only be used when parking a vehicle that's transporting an eligible person and must not be used for any other purpose.

Displaying Your Permit

You must display both your NSW Mobility Parking Scheme permit (license-style card) and your Australian Disability Parking Permit (large purple card) in order to obtain parking concessions. Permits should be displayed clearly on the left-hand (passenger) side of the vehicle and be visible from the outside.   

Parking Concessions

MPS permit holders can park in time limited parking areas for longer time periods. If the parking area is limited to:

  • More than 30 minutes: the vehicle can park for an unlimited time.
  • 30 minutes: the vehicle can park for up to two hours.
  • Less than 30 minutes: the vehicle can park for a maximum of 30 minutes.

Vehicles displaying a valid permit can park in metered, coupon or ticket parking areas at no charge.

  • MPS permits do not allow you to stand or park a vehicle:
  • Between 'no stopping' signs
  • At taxi stands
  • In bus, loading, construction or truck zones
  • On clearways

Parking concessions also do not apply in privately operated car parks. To park in a designated disability parking space you must still display your valid permit and pay any fees that are applicable.

When you apply for a NSW Mobility Parking Scheme permit you will also be issued with an Australian Disability Parking Permit. The Australian Disability Parking Scheme is recognised nationally and establishes nationally consistent eligibility criteria and minimum parking concessions to help reduce barriers for permit holders when travelling interstate. Provided your NSW permit is current and valid you will be able to use it in other Australian states and territories, however having national minimum standards gives states and territories the flexibility to allow additional parking concessions. If you plan on travelling interstate you should contact the relevant state or territory authority for more detailed information.

Apply for a NSW Mobility Parking Scheme Permit

To apply for a permit you will need to fill out a Mobility Parking Scheme Application Form and have a medical certificate from your doctor confirming you meet the eligibility requirements. You can download a form from the RMS website at, pick one up in person at any RMS registry or service centre or download a form by clicking on the link below:

Mobility Parking Scheme Application(PDF, 461KB)

For more information on the Mobility Parking Scheme please contact Roads and Maritime Services by phoning 13 22 13, visit their website at or contact Council's Ageing & Disability Officer on (02) 4868 0888.

Please remember that the Mobility Parking Scheme is designed to help people with genuine mobility disabilities and is not simply for convenience. You should only apply for a permit if you genuinely need one.

Master Locksmith Access Key (MLAK)

Application forms and keys are available at Wingecarribee Shire Council Civic Centre or at the Welcome Centre in Mittagong.

The Master Locksmith Access Key (MLAK) is an innovative system that enables people with disability to gain 24/7 access to a network of public facilities.

As part of Wingecarribee Shire Council’s overall strategy to encourage and improve accessibility and inclusiveness for people with disability, Council has a supply of the Master Locksmith Access Key (MLAK) on site at the Civic Centre for purchase. MLAK key holders will have 24/7 access to MLAK keyed designated accessible public toilets across Australia.

The MLAK key opens all accessible toilets displaying the MLAK symbol and will allow access to over 350 facilities throughout NSW. An MLAK sign is attached to those facilities fitted with MLAK.

Please refer to The National Public Toilet Map for a list of public amenities within our Shire. This website also provides information on the location, opening hours and availability of wheelchair access for more than 14,000 public and private amenities across Australia.

WSC Master Locksmiths Access Key MLAK Application(PDF, 56KB)

Social and Leisure Activities

Disability Services Australia provides a monthly Social Saturday program with something for everyone!

Enjoy activities like putt putt golf, karaoke or excursions to the beach, Questacon and Symbio Wildlife Park, and lots more.

All activities arrive and depart from:

Southern Highlands Community Solutions Centre 

Address: 21 Kirkham Street, Moss Vale, NSW 2577

For ages 16 and over, support hours are funded by your NDIS plan, but other options are available.

Access to your Business

In Australia around 19% of the population has disability. Add to this people who have temporary disability, family friends and carers and the number significantly rises.

More than half of people aged 55 and over have difficulties with mobility, sight and hearing. Providing good access to your business will benefit anyone with a disability and the wider community.

Improving access will also assist your business to meet your legal responsibilities. In Australia, the law states that customers with disability should be able to access your goods and services just like any other customer.

If a customer with a disability cannot get into your building or cannot access your goods and services, they could make a complaint of discrimination.

For more information, please view the flyer below:

Missed Business?(PDF, 3MB)

Smoke Alarm Subsidy Scheme - The Deaf Society

Can You Hear Your Smoke Alarm?

It can take less than three minutes for a fire to completely engulf a room and the risk of fatality increases as much as 60 per cent without an effective smoke alarm. 

Additionally, Fire and Rescue NSW research shows that between 2000 and 2014, 56 per cent of fire fatality incidents had no smoke alarm present, with the vast majority of these fatalities occurring between midnight and 6 am. 

For deaf and hard of hearing people who cannot hear a smoke alarm, specialist alarms that include a strobe light and pillow shaker are available at the cost of $20.

If you live in NSW and experience severe to profound hearing loss or know someone who does, apply to receive a subsidised alarm by contacting:

Deaf Society 

Telephone: 02 8833 3600 

TTY: 02 8833 3691


Access Community Reference Group

The Wingecarribee Access Community Reference Group (ACAG) was established by Wingecarribee Shire Council to work towards improving the standard of access and inclusion throughout the Wingecarribee Local Government Area (LGA) for people with disability.

Council invites expressions of interest for member positions from members of the public who have a disability, carers, have some professional experience or have an interest in access and inclusion. The community and stakeholder representatives are appointed for the four-year council term.

The group is committed to consultation and communication with the local community on disability access issues to support, advocate and work proactively with all organisations to address access issues raised by the community. 

Reference Group meetings are held quarterly at the Civic Centre, Moss Vale.

International Day of People with Disability

In 1992 the United Nations declared the 3rd December to be a day internationally celebrated, to acknowledge and celebrate the achievements of people with disability.

International Day of People with Disability (IDPwD) brings together individuals, businesses and community organisations to celebrate and acknowledge the contributions, skills and achievements of people with disability.

The day aims to promote an understanding of people with disability and support dignity, rights, and well-being. It also seeks to increase awareness of the benefits of the integration of people with disability in every aspect of political, social, economic and cultural life.

For further information visit: International Day of People with Disability (IDPwD)

Further Information

A list of useful organisations to assist you with more information on disability issues:

Ageing and Disability Helpline

1800 628 221 (Monday - Friday 9am - 5pm)



Free, independent disability information.

Human Rights Commission


A Federal Government website advocating for human rights.

National Disability Insurance Scheme - NDIS


Supporting people with disability in Australia.

Disability Council NSW


The Disability Council is the official advisory body to the NSW Government.

Guide Dogs NSW/ACT


Supporting people with sight loss.

Vision Australia


Blind and low vision services.

National Public Toilet Map


The Toilet Map provides information on over 16,000 publicly available toilets across Australia, including accessibility, opening hours and facilities, such as showers and baby change.