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Community Research

Wingecarribee Shire Council examines community attitudes and perceptions towards current and future services and facilities provided by Council.

Key objectives of the research include:

Assess and establish the community's priorities and satisfaction in relation to Council activities, services and facilities

Identify the community's overall level of satisfaction with Council's performance

To identify the community's level of satisfaction with regards to contact they have had with Council staff

To identify trends and benchmark results against the research conducted previously

Community Satisfaction Survey

We undertake Customer Satisifaction Surveys every 2 years. The next community satisfaction survey is set to commence from Monday 13 May 2024.

The survey is being run by Micromex Consulting over a 2 week period from Monday 13 May 2024. It is a randomised representative telephone survey of just over 400 residents.

What to can I expect?

Look out for a call from this number 02 9127 2353.

The interviewers want to hear your views and opinions.

Who are Micromex?

Micromex Research are a market and community research provider based on the Central Coast of NSW.

I'd like to learn more

More information can be found by calling 02 4352 2388 or visit www.micromex.com.au

When will we find out the results of the Customer Satisaction Survey?

Results will be reported to Council and available here our website, previous survey are available on this page. You'll find links to them at the bottom of this page.