Residential Waste Services

Overview

When and How Do I Put My Bin Out

Please click on the below links to find out the collection day for your street.

Alternatively, you can pick up a paper version of the calendar from Council's Customer Service Centre, or the Resource Recovery Centre in Moss Vale.

If you need a paper copy posted out to you, please email mail@wsc.nsw.gov.au.

Bin Placement Guidelines

  • Place your bins on the kerbside the night before your collection day
  • Make sure your bins are presented at least 50cm apart
  • Do not overfill your bins:
    • The lid must close properly
    • Ensure your bins do not weigh more than 70kgs each
  • Place your bins on the kerbside with the Council Logo facing the road.
  • Ensure there are no cars, trees or overhead wires blocking access to your bins.
  • Remove your bins from the kerbside as soon as possible after they have been serviced.

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General Waste (Red Lidded Bin)

Wingecarribee Shire Council offers a range of sizes and collection frequencies of red lidded bins to help residents better manage their waste:

Available bin sizes include: 80L, 140L, 240L, with the standard option being 80L. 

While these bins are usually collected weekly, residents can reduce costs by opting for a fortnightly collection of the 80L red lidded bin. Collection would be on the same day as the yellow lidded recycling bin.

What Goes In Your Red Lidded Bin?

The general waste (red-lidded bin) is the waste or garbage collection bin used to dispose of items that cannot be recycled or re-used and that is destined for landfill. The following items can be placed in your general waste bin:

  • Styrofoam packaging and food containers
  • Broken ceramics, crockery and glassware
  • Nappies
  • Tissues
  • Soft plastics including plastics bags, plastic wraps, chip packets and chocolate wrappers (can be recycled through REDcycle)
  • Kitchen food scraps (we recommend composting or worm farming to help reduce food waste sent to landfill)

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What Should Not Be Placed In Your Red Lidded Bin?

A number of items should not placed in the general waste bin as they may be harmful to human health and the environment. The following items should NOT be placed in your general waste bin:

  • Batteries
  • Construction materials and waste
  • Paint and oil
  • Rocks and soil
  • Medical waste e.g. syringes.

Dangerous or problem waste can be taken to the Resource Recovery Centre and Community Recycling Centre to be recycled and disposed of correctly, to reduce contamination, divert waste from landfill and protect the environment and human health. 

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Conditions Of Your General Waste Service

Only household waste should be placed in your red lidded bin. The bin lid should be completely closed. All bins need to be removed from the kerb by residents as soon as possible after emptying. If your bin is damaged please contact 02 4868 0888 to arrange repairs.

 

General Waste Hints and Tips

You can remove food scraps from your garbage bin and help the environment by setting up a compost bin or worm farm at home.

Single use plastic bags are incredibly damaging to the environment and it is best to ensure you avoid them when shopping at the supermarket. 

However if you do have some you can return them to most supermarkets where they will recycle them. This ensure they aren’t being sent to landfill where they will not break down and cause permanent environmental damage.

 

Recycling (Yellow Lidded Bin)

Wingecarribee Shire Council offers three sizes of yellow lidded bins to help residents better manage their recycling:

Available bin sizes include: 140L, 240L and 360L, with the standard being 240L.

These bins are collected fortnightly. 

The recycling service is commingled, which means all recyclable items are placed together into one bin. 

What Goes In Your Yellow Lidded Bin?

The recycling bin (yellow-lidded bin) is the collection bin used to dispose of items that are recyclable, to be made into new products and used again. The following items can be placed in your recycling bin:

  • Paper and cardboard
  • Glass bottles and jars
  • Plastic containers and bottles
  • Steel and aluminium cans and tins

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What Should Not Be Placed In Your Yellow Lidded Bin?

A number of items should not be placed in the recycling bin as they can contaminate the recycling stream and impact the recycling machinery. The following items should NOT be placed in your recycling bin:

  • Styrofoam packaging and food containers
  • Hazardous chemicals and chemical containers
  • Any items smaller than a credit card
  • Coffee cups (these are plastic lined, which cannot be separated in the recycling process)
  • Soft plastics including plastics bags, plastic wraps, chip packets and chocolate wrappers (can be recycled through REDcycle)

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Helpful Hints

Recycling plastics can be complicated. Plastic can be made from a variety of different materials and depending on this material and how it is made will contribute to how it can be recycled. The basic idea is if it is hard enough to be unable to poke a hole through with your finger but also flexible enough to be twisted, then it is recyclable. 

Helpful Recycling Hints

Check out the below Flyers on the 7 Golden Rules of Kerbside Recycling and the 7 different types of plastics; common items made from the plastic type and products they are recycled into:

 

Garden Organics (Green Lidded Waste Bin)

Your Green Lidded Bin is a 240L bin, collected fortnightly.

This garden organics collection service allows residents to divert garden waste from around the home and away from landfill, thereby reducing the production of the greenhouse gas methane. 

The recovered garden waste will be processed into a range of mulch products. This process meets AS4454-2012 Australian standards.

 

What Goes In Your Garden Organics Bin?

The garden organics bin (green-lidded bin) is the collection bin used to dispose of household garden organic waste to be converted into soil conditioner. The following items can be placed in your garden organics bin:

  • Grass clippings
  • Leaves, fresh and dry
  • Flowers and off-cuts
  • Pruning’s, twigs and branches
  • Bark

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What Should Not Be Placed In A Garden Organics Bin?

A number of items should not be placed in the garden organics bin as they can contaminate the stream and reduce the effectiveness of the end product. The following items should NOT be placed in your garden organics bin:

  • Food scraps and leftovers
  • Garden hose
  • Plastic plant pots
  • Agapanthus heads

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Missed, Lost or Stolen Bin

If your bin has not been collected, is damaged or has been lost or stolen please contact our Customer Service Centre on 02 4868 0888.

Calls received before 12.00 noon can be collected on the same day, any calls after 12.00 noon will be collected the following day.

Reduce the risk of a missed service by ensuring that you place your bin out for collection the night before your designated collection day.

 

Request a New Service or Change an Existing Service

Wingecarribee Shire Council has a variety of collection services available to suit your needs. See the options below. 

 

Garbage

  • 80L bin collected fortnightly or weekly
  • 140L bin or 240L bin collected weekly

 

Recycling

  • 140L collected fortnightly (only available with fortnightly garbage collections)
  • 240L collected fortnightly
  • 360L collected fortnightly

 

Garden Organics

  • 240L collected fortnightly

 

 

To change your service or order a new service, please complete the relevant service request form. 

If you are unsure which form to use or would like more information please contact 1300 133 969.

 

Kerbside Bin Collection Frequently Asked Questions

1. How can I find out when my collection day is?

All information on your collection day can be located on our website. For more information check out When is My Collection Day. 

2. When do I need to put my bin out for collection?

Please place your bins on the kerbside the night before your collection day. 

3. Where and how do I place my bins for collection?

Place your bins on the kerbside the night before your collection day

  • Make sure your bins are presented at least 50cm apart
  • Do not overfill your bins 

     - The lid must close properly

     - Ensure your bins do not weigh more than 70kgs each

  • Place your bins on the kerbside with the Council Logo facing the road.
  • Ensure there are no cars, trees or overhead wires blocking access to your bins.
  • Remove your bins from the kerbside as soon as possible after they have been serviced.                                                                                                                     
4. Why does your bin lid need to be closed?         

Please close your bin lids when placing on the kerbside. This prevent items from blowing out of the bin, prevents items from falling out of the bin when it is being emptied and stops animals from getting into the bin, pulling rubbish out of the bin or knocking the bin over. 

5. Why do we need to put the bins out this way?

Bin requirements for collection, including spacing, timing and weight limits, help to reduce missed bins and streamline collections. However, expected changes to the schedule can still occur, including sick drivers and trucks breaking down. 

6. Why was a sticker placed on my bin saying it was too heavy?

Please ensure bins placed on the kerbside for collection do not weigh more than 70kgs. This limit is in place, as this is the highest weight our trucks can collect. If you can’t lift your bin and pull it yourself, then it is too heavy. 

7. What if my bin gets missed?

You can report a missed bin service through contacting Customer Service Centre on 02 4868 0888. Calls received before 12.00 noon can be collected on the same day, any calls after 12.00 noon will be collected the following day. You can help reduce the risk of a missed service by ensuring that you place your bin out for collection the night before your designated collection day.

8. What do I do if my bin is damaged or has been stolen?

Stolen or damaged bins can be reported through contacting our Customer Service Centre on 02 4868 0888.

9. Why can’t I put food in my green bin?

Food can’t be placed in the green lidded, garden organics bin as our waste collection is garden organics only. For a comprehensive guide to what can and can’t go in your garden organics bin check out what goes in your bin. 

10. Why can’t I put my recycling in bags?

Once your recycling is collection from the kerbside, it is taken to a Material Recovery Facility (MRF) where the five different materials (steel, glass, paper and cardboard, aluminium and glass bottles and jars) are separated by a combination of hand sorters and machinery.  When recyclable materials are placed in to a bag they can't be separated into their respective material types and end up in landfill.  It is too dangerous and time consuming for hand sorters to open plastic bags.

Waste Education

For more information on Waste Education, please click on the below link;