Bulky Waste Kerbside Collection Service

Overview

Council will provide a bulky waste clean-up collection service, via a pre-booked system, commencing in January 2022.

Eligible residents across the Shire who currently have a residential garbage collection service will be able to take advantage of the new Bulky Waste Kerbside Collection Service. 

Before you Start

Consider Re-use

Before booking a pick-up, consider other ways to re-use your unwanted items. If your items are still in good condition and still working, try to find a new home for them first. Re-using, repairing and donating helps reduce waste sent to landfill and supports re-use of resources.

There are a number of platforms that can be used to sell second hand products or donate to someone who needs it. Try advertising through Facebook Marketplace, gumtree, eBay or Freecycle.

There are a number of local organisations that take a range of products from large furniture to textiles and clothing, including;
  • Anglicare Op Shop, Bowral
  • Cool Room Emporium, Robertson
  • Father Chris Riley’s Op shop, Bowral
  • Lifeline Shop, Moss Vale
  • Red Cross Shop, Bowral
  • Reviva, Moss Vale
  • R & R Recycled and Retro, Bundanoon
  • Salvation Army Op Shop, Bowral
  • Save the Children Op Shop, Bowral
  • Southern Highlands Community Hospice Furniture Shop, Mittagong
  • Timeless: Southern Highlands Community Hospice Fashion and Furniture, Bowral
  • The Good Yarn, Bundanoon 
  • Vinnies, Moss Vale, Bowral and Mittagong

Think re-use, repair and donate first!

How to Book

The Bulky Waste Collection service is available to all current domestic Council waste service users and is operated on a pre-book basis.

Each collection is limited to 2 cubic metres per household.  Bookings must be made by Friday 4.30pm the week before the collection period for your area. 

See dates for your area below: 

Balaclava, Mittagong, Renwick & Welby

31 January 2022 to 11 February 2022

Northern Villages including Willow Vale, Braemar, Aylmerton, Yerrinbool, Colo Vale, Hill Top, Balmoral, Buxton, Berrima, New Berrima and Medway

14 February 2022 to 25 February 2022

 

 

Bowral and Burradoo

28 February 2022 to 11 March 2022

 

Southern Villages including Robertson, Fitzroy Falls, Burrawang, Bundanoon, Exeter, Penrose, Wingello and Sutton Forest

14 March 2022 to 25 March 2022

 

Moss Vale

28 March 2022 to 8 April 2022

 

 
Book a Bulky Waste Kerbside Collection - Online

Online booking system will become available for residents to use on Tuesday 4 January 2022.

Book a Bulky Waste Kerbside Collection - Telephone

Bookings open from Tuesday 4th January 2022.  Phone (02) 4868 0888 and request to book your Council Clean-up.     

What Items are Accepted for Bulky Waste Collections

Accepted:

The following items CAN be put out for collection:

  • Household furniture – broken or unwanted items that can be lifted by two people
  • Household goods/loose items – toys, cutlery and crockery, clothing, bikes and kitchen appliances
  • Metals and white goods with doors removed for recycling (excluding fridges)
  • Sawn timber off cuts
  • Glass and mirrors (wrapped only) 
  • Mattresses   

Not Accepted:
The below items CANNOT be collected and WILL NOT be picked up if presented at the kerbside as part of the collection:
  • Asbestos
  • Fridges
  • E-waste such as televisions and computer monitors
  • Car tyres, vehicle engines or parts and car batteries
  • Chemicals and household hazardous wastes – oil, paint, gas bottles, pesticides, herbicides, house or pool chemicals, fire extinguishers and poisons
  • General/food or green waste – food scraps, household waste, general recycling, compost, garden clippings, and tree branches
  • Demolition waste including fibro, roofing iron, concrete, bricks, builders rubble, fencing wire etc

Many of the excluded items can be dropped off the Moss Vale Resource Recovery Centre either free of charge or for a fee.  

How and When Do I Place My Items Out for Collection?

  • Please place all your items out on the kerbside in front of your property the night before (Sunday) your collection commences in your area in a neat pile.
  • Secure loose items to avoid being blown around
  • Place all your metal items together on the side of the pile so it can be easily accessed for recycling 
  • Avoid blocking driveways, letterboxes and footpaths
  • Ensure items are away from any overhead obstructions like low power lines and trees 
  • Do not stack your collection pile above 1 metre high. This will help to avoid items falling onto the road or footpath

If other residents in your street are participating please keep your piles separate. The pile will be removed during the week of collection in your area. 

Frequently Asked Questions

How do I put my bulky waste items on the kerbside?

Please follow the below instructions when placing items on the kerbside;

  • Collections are limited to 2 cubic metres. 
  • Collections should be no more than 1 metre tall, 1 metre wide and 2 metres in length, approximately the same as a 7ft x 4ft box trailer
  • All items left for collection must be able to be handled by a maximum of two people
  • Larger pile or piles that are not pre-booked will not be collected and may be treated as illegal dumping

What happens if I don’t book a collection?

Residents who have not pre-booked a Bulky Waste Kerbside Collection Service but present waste for collection will be asked to remove the items from the kerb. If the items are not removed, residents may be investigated by Council Rangers and further regulatory action may be taken.

What happens to bulky waste after it is collected?

Reducing waste and recycling is an important step in waste management, that’s why we try to recycle as much as we can.

The following items will be recycled that are collected through the bulky waste collection:
  • Metals will be collected separately and recycled through scrap metal
  • Mattresses will be separated and recycled through Soft Landings

All other bulky household items will go to landfill.

What if I put my pile out late?

  • Bookings are essential and must be made by Friday 4:30pm the week before the collection period for your area 
  • Please place all your items out on the kerbside in front of your property the night before (Sunday) your collection commences in your area 
  • Items that are put out late will not be collected

Not all my items place out for the bulky waste collection were collected. Why?

Some items are not suitable for the bulky waste collection service and will not be picked up by Council’s contractors. Please review the accepted items page for more information. 

My Bulky Waste Kerbside Collection has not be collected. Why?

There are a few reasons why we may not have removed your bulky waste kerbside collection;
  • When we visited your property, no items were placed out for collection. Remember to always place your bulky kerbside items out for collection the evening before your collection commences in your area as the service may begin early. While most collections are not removed until 7:00am, some may be done earlier to avoid creating road congestion at peak hours
  • Vehicles or other obstructions prevented our drivers from collecting the materials
  • It was not booked in. All bulky waste kerbside collection services must be booked beforehand 
  • We could not find your address. Not all properties are easy to find based on their street address alone. If your property falls into this category, please provide additional location details during your booking to help our drivers locate your property
  • The items were presented in a way that made it difficult for our drivers to remove it. Please review the guidelines page for information on how your bulk kerbside collection should be presented
  • Your items were located on private property and not on the kerbside. Our drivers will not enter your property to collect the waste
  • We may have missed your collection. To report a missed service, contact Customer Service on 4868 0888 

 

 

 

Report Illegal Dumping (RID)

If you see large illegally dumped items, the best thing you can do is report this through the EPA's RID ONLINE tool. 

When you report illegal dumping, you help the EPA and local council:

  • Protect human health and the environment
  • Detect and penalise dumpers
  • Find and clean up dumped waste
  • Identify dumping hot spots so we can develop strategies to prevent this behaviour in future in your local area.

To find out how you can become an ongoing part of Council's citizen environmental programs, visit Get Involved