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Policy, Guidelines & Procedures

Policy, Guidelines and procedures
As a requirement of the Children (Education and Care Services National Law Application) Act 2010 and Education and Care Services National Regulations 2011 Children’s Services are required to have a range of Policies and Procedures which guide the operation, management and day to day practices of the service.

Our Policy, Guideline and Procedures are developed to incorporate the legislative laws and regulations and using “best practice models” in line with industry standards and community expectations.


Our Policy, Guideline and Procedures are available at the following locations:

  • The Coordination Unit Office - 71 Boardman Rd, Bowral
  • Wingecarribee Out of School Hours Service - located at Mittagong Public School Hall 3-6pm week days school term time and most vacation care periods.
  • Each individual Family Day Care Educators residence.


The Children's Service team are currently reviewing our Policy, Guideline and Procedures in line with the new national laws and regulations, as finalised they will be made available on the Council website.

Overriding Council Governance and Management Policy & Guidelines

linkGovernance and Management of WSC Children's Services Policy 


Operational Procedures

PDFA - Ethical Conduct V1.1 (PDF, 273KB)

PDFB - Determining Responsible Persons V1.2 (PDF 499KB)

PDFC - Acceptance and Refusal of Authorisations V1.1 (PDF 269KB)

PDFD - Visitor, Volunteer and Students V 1.2 (PDF 284KB)
pdfE - Interactions with Children - V1.1(PDF 356KB)

PDFF - Educational program and Practice V1.2 (PDF 922KB)

PDFG - Development and Review of Service Philosophy, Policy and Procedures V1.1 (PDF 402KB)

PDFH - Confidentiality and Management of Records V1.1(PDF 298KB)

PDFI - Grievance, Complaints, Feedback V1.1 (PDF 562KB)

PDFJ - Arrival and Departure of Children V1.1 (PDF 441KB)

PDFK - Enrolment, child placement and Orientation V1.2 (PDF 584KB)

PDFL - Inclusive Practices (PDF 644KB)

PDFAf - Engagement and Registration of Educators V1.1 (PDF, 388KB)

PDFBf - Educator Assistant V1.1 (PDF 369KB)

PDFCf - Ongoing FDc Educator Requirements (PDF, 249KB)

PDFDf - Family Day Care Fees V1.2 (PDF 539KB)

pdfEf - Monitor, Support, Supervision & Training of FDC Educators (PDF 363KB)

pdfFf - Non Compliance and De Registration of FDC Educators (PDF 326KB)

PDFGF - Relief Educator (PDF 603KB)

pdfAO - Out of School Hours Fees V1.3 (PDF 466KB)

PDFBO - OOSH Behaviour Guidance (PDF 409KB)

Health, Safety and Wellbeing Procedures

PDF 1 - Supervision V1.1 (PDF, 437KB)

PDF 2 - Child Protection V1.3 (PDF, 443KB)

PDF 3 - Water Safety V1.3 (PDF, 285KB)

PDF 4 - Rest and Sleep V1.2 (PDF 389KB)

PDF 5 - Medical Conditions V1.3 (PDF, 321KB)

PDF 6 - First Aid V1.1 (PDF, 320KB)

PDF 7 - Incident, Injury, Trauma & Illness V1.1 (PDF, 327KB)

PDF 8 - Emergency and Evacuation V1.2 (PDF, 398KB)

PDF 8a - Emergency Evacuation - Bushfire Specific (PDF 664KB)

PDF 9 - Excursions and Transport V1.2 (PDF, 312KB)

PDF 10 - Sun Safety V1.2 (PDF 363KB)

PDF 11 - Illness, Infectious Diseases, Immunisation & Exclusion V1.2 (PDF 403KB)

PDF 12 - Health, Hygiene & Infection Control (PDF, 278KB)

pdf WOOSH Hazardous Materials (PDF, 139KB)

PDF 13 - Healthy Eating and Food Handling (PDF, 235KB)

pdf 14 - Animal and Pet Procedure (PDF, 279KB)

Last Updated: June 26th, 2019
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