Food Safety
Make a Food-Related Complaint
To make a food complaint about retail businesses (except butchers) or food poisoning affecting one household, contact:
Wingecarribee Shire Council Customer Service
Telephone: (02) 4868 0888
Email: mail@wsc.nsw.gov.au
Email: contact@foodauthority.nsw.gov.au
Website: www.foodauthority.nsw.gov.au
Commencing a Food Business
It is a requirement of the Food Act 2003 and Food Standards Code that food businesses must notify the appropriate regulatory agency before they commence operations.
Food businesses that are regulated by Council are required to notify their business details to Council by using Notification of Food Business form.
This applies to any retail food businesses with the exception of retail butchers.
Examples of food businesses that are regulated by Council include:
• cafes;
• retail bakeries;
• restaurants;
• take away shops;
• pubs/clubs;
• caterers;
• supermarkets;
• groceries;
• convenience stores;
• school and college canteens; and
• childcare facilities that provide food;
Water Carters - businesses operating as a Portable Water Carter are recognised as a food business under the Food Act NSW and are required to notify council under legislation. Water Carters refer to Water Filling Stations webpage for further information.
Food Business Notification Form (PDF, 73kb)
Other types of food businesses are regulated directly by the NSW Food Authority, and businesses are required to submit their Food Business Notifications to them. These include:
• food wholesalers;
• food manufacturers, including home-based food businesses; and
• food businesses that require a food safety licence.
Food Business Notification to the NSW Food Authority (external link)Construction and Set-up of Food Premises
Council's requirements for the establishment, construction and set-up of new food premises and the renovation of existing premises.
Food premises design, construction and fit-out guide (PDF, 4.4MB)Food Safety Supervisor Requirement
NSW food legislation requires that certain types of food businesses must have a certified Food Safety Supervisor.
Guideline to Food Safety Supervisor Requirements in English, Arabic, Chinese, Japanese, Korean, Thai, Turkish and Vietnamese. (external links).
Home-Based Food Businesses
Home-based food businesses that prepare food for off-site catering or to be sold at markets, fêtes, local shops etc. fall into the category of food manufacturers and wholesalers. Such businesses are regulated directly by the NSW Food Authority (external link).
Manufacturing, preparation or other handling of food at home for commercial purposes may require a Development Application (DA) to be lodged with Council. Persons wishing to start manufacturing cakes at home should contact Council’s Town Planning team and enquire whether they’d be required to lodge a DA.
Home-based and mixed food businesses (external link)Manufacturers and wholesalers of food (external link)Temporary Food Stalls
A guideline for Food Stalls and Food Handling at temporary events such as markets, festivals and fairs.
Guidelines for food businesses at temporary events (external link)
Food safety requirements for charitable and not-for-profit organisations (external link)
Food Hygiene Information for Charity Groups & Volunteers
The following links provide specific information for charity groups wishing to hold a sausage sizzle event.
Sausage sizzles and barbeques - Food Standards Australia (external link)
Food safety requirements for charitable and not-for-profit organisations -NSW Food Authority (external link)
Safe Use of Raw Egg Products
Use of raw egg products increases the risk of Salmonella infection.
These detailed guidelines outline how to prepare raw egg products safely:
Food Safety Guidelines for the Preparation of Raw Egg Products (external link)
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