Pav Kuzmanovski - Acting Director, Corporate Strategy and Resourcing

• Coordinator Strategy & Business Improvement
  - Coordinate and prepare Council's integrated Planning and reporting documents
  - Facilitate and support strategic and corporate reporting
  - Identify and assist services to implement business improvement initiatives
  - Develop and coordinate the service review program 
  - Coordinate corporate projects
  
  
• Integrated Risk Coordinator
  - Manager enterprise risks
  - Deliver long term and sustainable safety improvements in the workplace
  - Monitor and review our Integrated Risk Management Framework
  - Protect Council assets and reduce risk impact
  - Manage the return-to-work program
  
  
• Coordinator Governance
  - Coordinate Council meetings including the preparation and distribution of agendas and minutes
  - Facilitate access to information held by Council
  - Coordinate Internal Audit program and the Audit Risk Improvement Committee
  - Maintain registers on delegations, policies and disclosures of interest
  - Facilitate the management of Council's legal panel
  - Manage complaints, probity and investigations  
  

• Deputy CFO
  - Financial Accounting and Reporting
  - Taxation
  - Payroll Services
  - Accounts Payable
  - Grants Management
  - Management Accounting
  - Treasury

• Coordinator Revenue
  - Issue rates, and water and sewer accounts
  - Issue invoices for non-rates revenue
  - Maintain Council's property and rating database 
  - Manage debtor accounts and providing debt recovery services

• Coordinator Procurement & Contracts
  - Procurement and Tendering
  - Contract Management
  - Probity Overnight 
  

• Coordinator Property Services
  - Leasing and licensing
  - Administer land, easements and road closures
  - Land acquisition and disposal 
  - Native title
  
  
• Coordinator Children's Services
  - Out of School Hours Service
  - Nominated Supervisor and Responsible Person as per the Education & Care Services National Regulations 2011
  
  
• Coordinator Tourism and Events
  - Tourism marketing campaigns and strategies
  - Council owned events
  - External festival and events
  - Visitor information centre operations
  - Bowral Memorial Hall bookings 
  

• Coordinator Corporate Systems

- Deliver digital solutions and technical guidance
- Maintain and support interactive mapping systems
- Keep corporate applications up-to-date and cyber compliant
- Capture reliable data for accurate stakeholder information
- Facilitate informed decision-making through data insights
- Oversee the development of corporate applications, upgrades, and enhancements

• Coordinator Corporate Information

-Safeguard and manage comprehensive and precise records
- Convert records into digital format and preserve as needed
- Organise, categorise, and safeguard Council records
- Ensure compliance with the State Records Act
- Implement secure access controls to protect sensitive Council records 
- Regularly audit and update record-keeping practices to meet evolving standards and requirements

• Coordinator ICT Operations

- Foster a secure IT environment for the Council
- Provide expert technical support to ensure smooth operations
- Sustain dependable and robust infrastructure for seamless performance
- Regularly update and patch Council systems to fortify cyber security
- Proactively identify and address potential cybersecurity threats
- Optimise system efficiency through continuous monitoring and improvements
- Implement disaster recovery plans to ensure business continuity
- Conduct regular training sessions to enhance staff awareness on IT security
- Stay abreast of emerging technologies to drive innovation in ICT operations

• Coordinator Customer Experience

• - Addressing and solving customer inquiries promptly
  - Delivering accurate and easily understandable information
  - Striving for quick and effective issue resolution right from the initial customer interaction
  - Continuous improvement by actively seeking feedback.
  - Personalisation through tailoring interactions
  - Proactive communication by anticipating and providing relevant updates
  - Improving the customer experience through digitisation and enhancement of existing services

• Coordinator Bookings and Facilities

- Monitoring and ensuring facility compliance
- Collaborating with and supporting the 355 Management Committees for effective facility management
- Coordinating bookings of halls, community centres, sports grounds, and recreational reserves
- Maintaining the Council's online booking system for streamlined and accessible facility reservations

• Business Solutions  Implementation

• - Implementing new systems throughout the organisation to enhance efficiency and productivity.
  - Managing and facilitating change processes associated with the introduction of new systems for a smooth transition.
  - Providing comprehensive IT training sessions to equip staff with necessary skills and knowledge. 
  - Ensuring seamless integration of new systems with existing processes and technologies.