• Home
  • Online Customer Service Centre
x

Coronavirus (COVID-19) Update

CORONAVIRUS (COVID-19) UPDATE

The Southern Highlands, like the rest of the world, is currently in the midst of an event unprecedented in our lifetimes.


COVID-19 (Coronavirus) is a respiratory illness ranging from a mild cough to pneumonia.  


Combating the spread of COVID-19 (Coronavirus) is a global issue and it’s having a real impact on our lives.


We are monitoring developments relating to Covid-19 and assessing any potential impact on services and events.


We urge all of our residents to take caution when in public spaces and follow advice and restrictions from state and federal departments.


A Phone Call a Day to Check You’re OK - click here to learn more


Latest NSW Government Advice


Keep up to date with the latest information and advice on COVID-19 (coronavirus) for community and businesses in New South Wales including current restrictions and public health orders. 


Click here to view NSW Government ADVICE



The Australian government has launched an app to keep people updated about coronavirus. The app has up to date official information and advice, important health advice and a snapshot of the current official status within Australia.


Governments Coronavirus App


You can use the Australian Government Coronavirus app to:


  • stay up to date with the official information and advice
  • important health advice to help stop the spread and stay healthy
  • get a quick snapshot of the current official status within Australia
  • check your symptoms if you are concerned about yourself or someone else
  • find relevant contact information
  • access updated information from the Australian Government
  • receive push notifications of urgent information and updates

Coronavirus Australia app is available from the Apple App Store and on Google Play.



Service NSW COVID-19 Helpline


If you need advice or support not related to health due to COVID-19, including the latest updates on restrictions, cost of living assistance, financial support for businesses or rules around social distancing, Service NSW's COVID-19 hotline is open 24/7 on 13 77 88.


Service NSW 24/7 Hotline 137788


Latest News on Council Services


Like all major organisations around the world, Wingecarribee Shire Council is experiencing operational interruptions.


Staying informed of the latest developments is very important as disruptions will be inevitable. Keep up to date with the status of Council services


Latest News on Council Services



Financial Assistance


Highland residents and businesses impacted by the COVID-19 (Coronavirus) pandemic will be able to put off paying their rates for the next six months under a financial support package announced by Council.


The rates deferral for businesses and residents is part of an estimated $700,000 suite of measures announced by Mayor Duncan Gair and General Manager Ann Prendergast.


Click here to read more about Council’s COVID-19 financial support Package


DownloadFinancial support package Flyer

Download: Rates and Charges Deferral Application (COVID-19)


Please note: Where individuals privately manage the rental of their property or are self employed please contact Councils Revenue Team on 02 4868 0888.


The Australian Government has also announced financial assistance for coronavirus affected businesses and job seekers. For further information on this assistance visit NSW Government Services Australia.


click here for NSW government services australia assistance


Latest Health Advice


Keep up to date with the latest health advice from the Australian Government Department of Health.


Click here to view current Department of Health Advice


National Coronavirus Helpline


Call this line if you are seeking information on Coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.


National Coronavirus Helpline 1800 020 080


Mental Health Support


Head to Health is committed to providing Australians with trusted information and digital supports to help support everyone's mental health and wellbeing during this pandemic.


Head to Health



Latest Education Advice


Keep up to date with the latest guidance and advice from the NSW Government Department of Education. 

Click here to view current advice from NSW Department of Education


Council Event Updates


Council is updating the status of planned events in accordance to the Government's recommendations. See the current status of events.


WSC Event updates



Businesses Advice


Council is doing everything we can to support our local businesses. 


Stay up to date with latest advice and guidance from the NSW Government. 


Click here for latest NSW government advice


Department of Planning Industry and Environment


Order to allow extended days for construction work


The Minister for Planning and Public Spaces made the Environmental Planning and Assessment (COVID-19 Development – Construction Work Days) Order 2020 on 31 March 2020.


The order allows weekday construction site operating hours to be extended to weekends and public holidays to ensure workers can practice social distancing without a loss of productivity or jobs.


This order will be in place until the crisis is over, or another order is made amending these measures.


Compliance with this Order will be closely monitored and reviewed if there any adverse impacts on the community or from a public health perspective. 


Click here for department of planning industry and environment advice and orders


WSC Colour Bar

Last Updated: May 8th, 2020
Can’t Find It?