There are two ways to purchase water from our water filling stations:
Credit Card/Debit Card
Pay-as-you-go using Visa, Mastercard credit or debit card.
Please note, no transaction receipts are issued at water filling station sites. Please refer your financial institution for transactional statements.
Both registered and unregistered users can pay for water via credit/debit card.
All registered users will be issued an account card to purchase water. If required, users can be issued with multiple account cards with a fee payable for each additional card, including for replacement cards.
Your pre-paid balance will be held in our secured portal and not associated with the account card. In the event of a lost, damaged or faulty card, the balance will still be available on your account.
We will give you a receipt when you top up the balance on the account card. Account card related transaction statements can be issued on request.
To top up your account balance, call (02) 4868 0888 or in person at the Civic Centre, 68 Elizabeth Street Moss Vale during business hours.