Our focus is to provide a great customer experience for you. Unfortunately, we are experiencing unprecedented demand in development services which is impacting on our assessment timeframes. To find out more, please view the below link:
Council has an independent Internal Ombudsman (IO) who investigates complaints against Council staff and services.
The IO will investigate complaints relating to any Council staff member, contractors, consultants or volunteers across four areas:
The IO’s role does not cover the following issues:
To make a complaint about suspected unethical, fraudulent or corrupt behaviour email firstname.lastname@example.org or telephone 0434 214 908.