Council Rates & Payments

Overview

This section provides information on methods of payment for:

  • Council rates
  • Water and sewerage charges
  • Sundry debtor
  • Tax invoices
  • Land re-categorisation
  • Infringement notices

As well as information on:

  • Payment Arrangements
  • Financial Hardship
  • Concessions
  • Exemptions               

Methods of Payment

Online Payments

Online payments can be made for:

  • Land Rates
  • Water & Sewerage Accounts
  • Sundry Debtors

Please DO NOT ever send us credit card details via Email as this is not secure.

Payments made using this facility attract a service fee of 0.78%

Direct Debit

Payments can be made automatically through your nominated bank account. 

Please contact Council’s Revenue Section on 02 4868 0888 for further details.

A separate Direct Debit Request form must be completed for:

  • Rates account
  • Water & Sewerage account

Direct Debit Request Service Agreement(PDF, 194KB) 

Direct Debit Request - Rates Account Form(PDF, 80KB)

Options are for monthly, quarterly or annual Payments

Direct Debit Request - Water & Sewerage Account Form(PDF, 80KB)

Options are for monthly or Due Date of Account payments

Credit Card

Council accepts credit card payments via On-line Payments or phone 1300 138 795.

Please note: A service fee of 1% applies to all credit card payments.

BPay

You can pay your rates directly from your account using Bpay. 

Please contact your financial institution to pay from your nominated account. 

BPay details can be found on your current notice. 

Council only accepts debit card payments through BPay.

Cheque

Mail cheques to:

Wingecarribee Shire Council

Post Office Box 141

Moss Vale NSW 2577

Australia Post

Present your notice and payment at any Australia Post outlet.

Council's COVID-19 Financial Support Package

For further information regarding the packages, please visit the below links;

    Please Note: Where individuals privately manage the rental of their property or are self employed please contact Councils Revenue Team on 02 4868 0888. 

     

    Payment Arrangements, Financial Hardship and Concessions

    Agreement to Make Regular Payments

    Council appreciates the fact that circumstances can prevent people paying rate instalments or water and sewerage charges by the due date.

    For this reason we are prepared to accept regular payments, provided the account is settled within 12 months.

    Water Rebate Allowance - Home Haemodialysis

    Council has approved an increase in the water rebate allowance provided to residents who are currently undergoing Home Haemodialysis treatment.

    The annual allowance has been increased from 52 kl to 235 kl.

    To apply for this water rebate allowance, residents are asked to provide written confirmation of the following:

    • That the patient is responsible for the water usage charges or is a family member of the property owner.
    • The estimated water usage required for treatment.
    • The name of the patient using the dialysis machine.
    • The date the patient commence residing at the property.
    • A letter of confirmation from the patients' doctor or dialysis unit.

    This letter should be returned to Council via email, via post or in person.

     

    Application for Exemption from Rates

    There are some parcels of land that are exempt from rates and charges. These include parcels of land within a national park and land that belongs to, for example, a religious body or school.

    Unless you meet the exemption criteria outlined in the Local Government Act, you cannot be exempt from paying rates.

    Application for Change of Categorisation of Land for Rating Purposes

    Re-categorisation of land (with the exception of farmland) for rating purposes only:

    Categorisation of land as Farmland for rating purposes only:

     

     

    Pensioner Concession

    Under State Legislation some pensioners are eligible for mandatory concessions.

    When applying for a pensioner concession please attach a photocopy of your current Pensioner Concession Card.

     

     

    Hardship Rate Relief

    This form is to be completed by property owners wishing to apply for Hardship Rate Relief:

    Before making an application you should carefully read the conditions set out in the form.

    If you need more information please contact Council on 02 4868 0888.

     

    Revenue Policy

     

    Infringement Notices

    Payment of Infringement Notices are to be made through the Revenue NSW website.

     

    Change of Address Notification

    It is important to advise Council when you change your postal address for notification of Rates and other notices.

    A change of address notification can only be submitted by the Registered Property Owner, or authorised person on behalf of the registered property owner, providing such authorisation has been provided to Council in writing. 

     

     

    Further Information

    Revenue Team

    Telephone: 02 4868 0888

    Email: mail@wsc.nsw.gov.au

     

    Related Information

    Back to top