Carmel Foster - Director, Corporate Strategy and Resourcing

Carmel Foster has held senior leadership executive roles in Local Government over the past 25 years and has also worked in State Government, as well as the private sector.

In her current role, Carmel is responsible for the Corporate Strategy & Resourcing Directorate, providing internal and external services to the Council and the Community.

Carmel is passionate about delivering valued services to the community, with a focus on business improvement and customer experience.

Carmel has Post Graduate qualifications in Urban Design, Masters Degrees in Urban Planning and Property Development, is a qualified property valuer and is a graduate of the Australian Institute of Company Directors.

Carmel can be contacted on mail@wsc.nsw.gov.au or (02) 4868 0888.

The Corporate Strategy and Resources Directorate comprises of the following areas:

Governance and Corporate Performance - Manager, Danielle Lidgard

• Coordinator Strategy & Business Improvement
  - Coordinate and prepare Council's integrated Planning and reporting documents
  - Facilitate and support strategic and corporate reporting
  - Identify and assist services to implement business improvement initiatives
  - Develop and coordinate the service review program 
  - Coordinate corporate projects
• Coordinator Media & Communications
  - Partner with Media outlets and community stakeholders to develop and promote communications involving Council projects, milestones and initiatives
  - Support the organisation in producing communication material
  - Provide open, transparent and timely information to the Community
• Integrated Risk Coordinator
  - Manager enterprise risks
  - Deliver long term and sustainable safety improvements in the workplace
  - Monitor and review our Integrated Risk Management Framework
  - Protect Council assets and reduce risk impact
  - Manage the return-to-work program
• Coordinator Governance
  - Coordinate Council meetings including the preparation and distribution of agendas and minutes
  - Facilitate access to information held by Council
  - Coordinate Internal Audit program and the Audit Risk Improvement Committee
  - Maintain registers on delegations, policies and disclosures of interest
  - Facilitate the management of Council's legal panel
  - Manage complaints, probity and investigations 
  
  

Finance - Acting Chief Financial Officer, Carl Conrad

• Deputy CFO
  - Financial Accounting and Reporting
  - Taxation
  - Payroll Services
  - Accounts Payable
  - Grants Management
  - Management Accounting
  - Treasury

• Coordinator Revenue
  - Issue rates, and water and sewer accounts
  - Issue invoices for non-rates revenue
  - Maintain Council's property and rating database 
  - Manage debtor accounts and providing debt recovery services

• Coordinator Procurement & Contracts
  - Procurement and Tendering
  - Contract Management
  - Probity Overnight
  
  

Business & Property - Manager, Salomon Kloppers

• Coordinator Property Services
  - Leasing and licensing
  - Administer land, easements and road closures
  - Land acquisition and disposal 
  - Native title
• Coordinator Children's Services
  - Out of School Hours Service
  - Nominated Supervisor and Responsible Person as per the Education & Care Services National Regulations 2011
• Coordinator Tourism and Events
  - Tourism marketing campaigns and strategies
  - Council owned events
  - External festival and events
  - Visitor information centre operations
  - Bowral Memorial Hall bookings
  
  

Information Services - Chief Information Officer, George Harb

• Coordinator Corporate Systems
   - Provide digital solutions
  - Provide technical guidance
  - Maintain and support interactive mapping
  - Ensure corporate applications are current and maintained to be cyber compliant
  - Ensure capture of reliable data to provide accurate information to stakeholders and help inform decision making 
  - Corporate applications, upgrades and enhancements
• Coordinator ICT Operations
  - Provide safe and secure IT environment
  - Provide technical expertise and support
  - Maintain and provide reliable and resilient infrastructure
  - Ensure Council systems are patched and updated and free from cyber security
• Coordinator Corporate Information
  - Maintain and keep full and accurate records
  - Digitise records and retain as required
  - Sentence/ categorise and protect Council records
  - Adherence to State Records Act
• Coordinator Facilities and Bookings
  - Coordinate & support the 355 Management Committees
  - Coordinate bookings of halls, community centres , sports grounds and recreational reserves
  - Maintain Councils online booking system 
• Coordinator Customer Experience 
  - Resolve customer enquiries
  - Provide accessible and easy to understand information