Severe Weather Information and Support
Latest Sand Bagging Stations from the SES
To find out the latest from the SES regarding sand bagging advice please click here.
Local Road Closures
Council’s works and outages map provides a list of full and partial closures of local roads due to weather or emergency events.
For the latest traffic updates, click here.
Some roads are managed by Transport for NSW. Please also check livetraffic.com when planning your trip.
We know there’s lots to be done and it’s going to take some time. We kindly ask for your patience and request that you drive cautiously and to the conditions.
Please don't drive through floodwaters. Regardless if you 'know' the road, if you see it is flooded, safely turn around and find a different way to get to your destination.
For emergency help in floods and storms call the NSW SES on 132 500. In a life-threatening emergency, always call 000.
Report an Issue
Council crews continue to target urgent road repairs and are helping to ensure critical roads remain open.
We remind all motorists to drive to the conditions and we thank everyone for their continued patience.
Letting us know about an issue is simple.
For potential hazards, please phone our 24/7 Contact Centre on 02 4868 0888. Other ways to get in touch:
Bulky Waste Collection Services
Bulky waste collections are currently underway for domestic waste customers.
Council’s contractor, JR Richards, are running a little behind schedule due to wet weather and COVID disruptions. If you’re concerned your collection has been missed, please contact us.
If you aren’t sure where to go or who to ask about getting localised flood recovery support, our flood recovery team can help.
To register your details and request disaster assistance please fill out this form or call the Flood Recovery Hotline on 1800 316 500.
A Recovery Hub is also available on the ground floor of our Moss Vale Civic Centre. Drop in or get in touch during business hours, Monday to Friday.
To assist our community in their journey to resilience, we’ve provided tools, information and resources on our Community Resilience webpage.
We’ve also put together this handy list of information:
Disaster Relief Grant
Under the Disaster Relief Grant, financial assistance is provided to eligible individuals and families whose homes have been damaged by a natural disaster to recover from the effects of a disaster and re-establish a basic standard of living. Please note applicants would need to supply evidence around how they meet the eligibility criteria.
Below is a rough guide around who in your community might be eligible:
- Persons home (primary place of residence) was damaged by a natural disaster
- Person does not have insurance for the damage
- Person is a low income earner with limited financial resources
- It has been less than 4 months since the disaster
Farmers and land managers
Flood affected farmers and land managers in NSW requiring assistance with livestock assessment, veterinary assistance, emergency fodder as well as livestock euthanasia or burial, can call the Agricultural and Animal Services hotline on 1800 814 647.
Flood rental support payments
Applications are now open for Flood Recovery Rental Support payments of up to $18,000 to help flood-affected residents in highly-impacted areas with the costs of short-term rental accommodation.
The Flood Recovery Rental Support Payment is only available to individuals and families who live in or own a property that is considered uninhabitable due to being directly impacted by the flood in the high impacted villages and localities.
For more information and to apply for the payment, please visit service.nsw.gov.au.
GIVIT is working with impacted communities to capture and coordinate donation requests. Please don’t send unsolicited donations.
To see and give exactly what’s needed, visit givit.org.au.
Local Disaster Agencies
The Wingecarribee Local Disaster Agencies mapping serves as a guide for agencies and communities following a disaster. It details the range and types of assistance, and the providers of each, to support community recovery.
The information within the mapping provides details to support recovery in the social, built, economic and natural environments, whilst also including assistance for specific target groups within community.
Red Cross Grants
Details of the Red Cross grants from the telethon appeal have now been released. One hundred percent of the $25.2M in donations will be used for cash assistance to those impacted by the floods in QLD and NSW.
Applications for the $500 Red Cross Immediate Relief Grant are now open.
The grant provides cash assistance for people who are experiencing financial hardship as a result of flood impact to their primary place of residence. This grant aims to help people who can’t return home with basic, urgent needs, such as food, clothes, bedding or personal items. One grant is available per household.
Who is eligible
- Homeowners whose primary place of residence was impacted, people renting homes that were impacted, and people living in non-permanent structures such as caravans or mobile homes that were impacted in the floods.
- Your primary place of residence must be in a postcode that has been declared a disaster area by Government for these floods.
- Must be experiencing financial hardship due to the impact of the floods on your home.
What you'll need
If you have an email address, the easiest way to apply is online. You'll need:
- an email address and your contact details;
- a photo or scan of a document confirming your identity and primary place of residence, such as a driver’s licence
- if your identity document doesn’t include proof of your primary place of residence, you will also need to provide a photo or scan of a recent utility bill, bank statement, rates notice, driver’s licence or a bill that includes your address
- confirmation of your bank details, such as a bank statement or internet banking screenshot, clearly showing your name, bank name, BSB and account details.
How to apply