Severe Weather Information and Support

Local Road Closures

Council’s works and outages map provides a list of full and partial closures of local roads due to weather or emergency events.

For the latest traffic updates, click here.

Some roads are managed by Transport for NSW. Please also check livetraffic.com when planning your trip.

We know there’s lots to be done and it’s going to take some time. We kindly ask for your patience and request that you drive cautiously and to the conditions.

Please don't drive through floodwaters. Regardless if you 'know' the road, if you see it is flooded, safely turn around and find a different way to get to your destination.

For emergency help in floods and storms call the NSW SES on 132 500. In a life-threatening emergency, always call 000. 

Report an Issue

Council crews continue to target urgent road repairs and are helping to ensure critical roads remain open.

We remind all motorists to drive to the conditions and we thank everyone for their continued patience.

Letting us know about an issue is simple.

For potential hazards, please phone our 24/7 Contact Centre on 02 4868 0888. Other ways to get in touch:

Recovery Assistance 

If you aren’t sure where to go or who to ask about getting localised flood recovery support, our flood recovery team can help.

To register your details and request disaster assistance please fill out this form or call the Flood Recovery Hotline on 1800 316 500

Other Assistance

To assist our community in their journey to resilience, we’ve provided tools, information and resources on our Community Resilience webpage.

We’ve also put together this handy list of information:

Australian Government Disaster Recovery Payment

Financial help is available through Services Australia to NSW families and individuals in Local Government Areas impacted by recent flooding.

Eligible residents in affected areas will be able to access a Disaster Recovery Payment of $1,000 per adult and $400 per child for those who have suffered significant loss or serious injury.

There are 3 steps to claim:

  • Make sure you have a myGov account
  • Link Centrelink to your myGov account
  • Make your claim from 2pm on Thursday 7 July

For more information and eligibility for this payment, please visit Services Australia.

For further support and information flood recovery, go to service.nsw.gov.au/floods

Land Titling Support

NSW Land Registry Services (NSW LRS) will make title searches and plan images free for property owners affected by flooding in NSW.

Land title searches and plans can assist landholders with insurance claims and development applications to council, as well as provide peace of mind regarding land ownership in the aftermath of natural disasters.

Having fast and free access to land titles is a small contribution NSW LRS can make to help bring peace of mind to affected property owners when the clean-up starts.

This support will be provided direct by NSW LRS when property owners phone 1300 396 076 (regional callers) or (02) 8776 3575.

NSW LRS operates the land titles register on behalf of the NSW Government.

Farmers and Land Managers

NSW Department of Primary Industries and Local Land Services work together to manage the effects of emergencies on agriculture, livestock and our community as Agriculture and Animal Services Functional Area or AASFA.

They have a dedicated hotline for producers to call to report damage and stock losses, as well as request emergency assistance.

The AASFA Hotline is 1800 814 647 and is operating 9 am - 5 pm, all week.

Available help includes:

  • Emergency fodder for livestock
  • Veterinary assessment and advice
  • Euthanasia and burial for animals.

Report Damage

Primary producers who are now starting to gain access to their paddocks are encouraged to report damage, including stock and fodder losses, as well as damage to farms, fencing and other farm infrastructure.

The online primary industries natural disaster damage survey allows you to:

  • record the number of crops, animals, infrastructure and other primary industries damaged in a single event, and
  • add photos to the assessment and see the severity of damage in your area.

With the current floods, the AASFA are encouraging those impacted to submit a survey.

To submit a survey, visit www.dpi.nsw.gov.au/damage

Livestock Welfare

Floodwaters and wet conditions can cause a wide range of livestock health issues, even for some time after the waters have subsided.

Livestock that have been standing in water for some time, or that have been submerged, are most at risk of developing disease issues and should be monitored closely.

Ensuring your livestock have access to adequate food and water is the number one priority. During this time, it is also vital that producers monitor for signs of disease in their livestock.

Information on what to look out for can be found at https://bit.ly/39dHVc2

If you notice any signs of disease or illness please contact your local district vet on 1300 795 299 or call the Agriculture and Animal Services Hotline on 1800 678 593.

Caring for Horses After Floods

Once flood waters recede and the clean-up begins on your property, it is important to monitor your horses for any signs of illness or injury.

If your horse has been directly affected by flooding, submerged or standing in floodwaters for long periods of time it can lead to several health issues. It is important to assess them as soon as possible, make sure they have clean water to drink and access to food and shelter.

For more information on how to care for horses after floods head to https:://bit.ly/3PeHilr

Safely Transporting Flood Affected Livestock

Extra care is required when transporting cattle, sheep and goats that have been through flood waters and restricted food intake to prevent stock going down in trucks due to low energy and mineral levels.

For more information on how to safely transport stock in this instance, visit https://bit.ly/3ij8TU6

Bees and Floods

If you find a beehive in floodwaters, please report the location to the Varroa Mite online form at https://fal.cn/3pZQP or call the Exotic Plant Pest Hotline on 1800 084 881 (9 am to 5 pm, 7 days a week).

There is no concern about Varro Mite spreading through flood waters.

For more information visit https://fal.cn/3pZQO

Pasture Recovery After Floods

Damage to pastures can range from minor sediment deposition, through to deep sedimentation of silt, sand or gravel deposits on pastures, erosion of topsoil, scalding and total loss of existing pasture.

Local Land Services has developed a helpful fact sheet to guide your recovery.

Download a copy here https://bit.ly/3OPeUXf

Managing Erosion Before and After Floods

There are a range of measures land managers can undertake to repair erosion damage after Floods.

Local Land Services has developed a helpful fact sheet to guide your recovery.

Download a copy here: https://bit.ly/3Ik4JFS

Service NSW Business Concierge

The Business Concierge service can help you in:

  • identifying what support is available for you
  • completing any financial relief application forms that are relevant to your situation.

More information can be found at service.nsw.gov.au/campaign/storm-and-flood-assistance-businesses/personalised-support 

 

 

Storm and Flood Assistance for Businesses

Disaster recovery assistance is available to businesses in eligible NSW local government areas that have been impacted by storms and floods. More information can be found at service.nsw.gov.au/campaign/storm-and-flood-assistance-businesses 

Mental health support

Dealing with flooding is tough – particularly if it’s not the first time. Just remember, you are not alone. Please reach out to people you trust or one of the many friendly professionals at the crisis help lines or our local recovery centres if you need extra support.

Find your local recovery service at nsw.gov.au/floods

For phone help:

If you want to help people impacted by floods...

If you want to support the people and communities that have been impacted by the recent severe weather and flooding from the start of July, there’s several ways you can help.

Make sure you offer donations (either funds, goods or your time) through official channels, and do not send or drop unrequested donations to the affected areas – it may hinder clean-up and recovery efforts.

National non-for-profit organisations like GIVIT manages donations to make sure people and communities get exactly what they need, when they need it. 

Find out more about how to donate or volunteering nsw.gov.au/floods/financial-support/donations