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Tree Maintenance Requests for Council Managed Trees

Tree Maintenance Requests


Council understands that trees are living assets, subject to growth, decline and decay. As assets, Council manages them by adopting a holistic approach that plans for maintaining and renewing trees within designated levels of service. With this in mind, Council Arborists, categorise maintenance interventions in the following order, to facilitate decision-making and allow for the best prioritisation of Council resources:

  1. Risk to public safety, property and other infrastructure;
  2. Establishing and maintaining healthy and structurally sound trees; and
  3. Maintaining habitat for wildlife.


The process for tree maintenance requests is as follows:

  1. Council receives a customer request
  2. A qualified and experienced Council Arborist determines what works are required
  3. Council Arborist classifies the Jobs by priority
  4. Jobs sent to a work team for completion, within a Monthly Work Release.


Please note: The work release will depend on the available budget and the priority of the works. If the job is an emergency Council will complete the works outside the Monthly Work Release.



Tree Maintenance - Pruning


Council is responsible for managing and maintaining many thousands of trees located on roads, streets and in parks across the shire. As a result, Council must prioritise work to ensure that resources are committed to the most important tasks and work requests.


Types of pruning/tree maintenance tasks Council will complete:

  • Council will prune trees that present a risk to people, property or infrastructure. A qualified and experienced Arborist will determine the risk factor and works required, as per industry accepted methodologies and standards;
  • Council will prune trees, to maintain clearance zones for vehicular and pedestrian traffic;
  • Council will prune trees, to promote tree health and structure; and
  • Council will prune trees to maintain traffic sightlines.


Generally, tree maintenance will not be carried out in these situations:

  • Council will not prune trees to improve private property views, solar access, decrease leaf, flower and fruit drop or to reduce the impact of bird, bat/other animal waste or noise;
  • Council will not maintain trees/vegetation on roads classified as unmaintained by the Wingecarribee Shire Council;
  • Council will not conduct tree pruning to prevent damage to agricultural fences; and
  • Council cannot prune trees growing near or through power lines. Endeavour Energy completes this work.
Last Updated: April 15th, 2015
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